We're here to help
If you need assistance with any of our products or services, our team is ready to help. Please use the appropriate channel below for the fastest response.
For issues with the TORQ mobile application, including account access, data sync, camera features, or report generation.
Email: support@callinangroup.net
Response time: Within 24 hours (business days)
For enterprise deployments, API integration, on-premise installations, or service level agreements.
Email: enterprise@callinangroup.net
Response time: Within 4 hours (business days)
To report a security vulnerability or concern, please contact our security team. We take all reports seriously and will respond promptly.
Email: security@callinangroup.net
Response time: Within 4 hours
For partnership opportunities, media enquiries, or general questions about Callinan Group.
Email: hello@callinangroup.net
TORQ is available on iOS with additional platform support planned. The enterprise platform is accessible via any modern web browser.
Yes. TORQ is built with an offline-first architecture. All core features work without an internet connection. Data syncs automatically when connectivity is restored.
All data is encrypted in transit and at rest using industry-standard protocols. We offer on-premise deployment options for organisations with strict data sovereignty requirements. See our Privacy Policy for full details.
Yes. You can export your data at any time in standard formats through the application or by contacting support.
You can request account deletion by emailing privacy@callinangroup.net. Your account and associated personal data will be deleted within 30 days of your request, subject to any legal retention requirements.
No. We do not use your proprietary data or images to train or improve our technology without your explicit written consent. See our Privacy Policy for details.